The applicant was injured in a motor vehicle accident and claimed attendant care, housekeeping, and caregiver benefits from her insurer under a transitional policy.
The central legal issue was whether the new 'incurred' definition in the 2010 Statutory Accident Benefits Schedule, which requires non-professional service providers to demonstrate an economic loss, applied to her claims.
The arbitrator held that the applicant's rights vested on the date of the accident, meaning the 2010 Schedule's definition of 'incurred' applied.
Because the applicant's family members could not demonstrate a quantifiable economic loss, the claims for attendant care and caregiver benefits were denied.
However, the applicant was awarded partial housekeeping benefits for services provided by professional cleaners during the period she was substantially disabled from performing those tasks.