The union grieved the employer's decision to limit remote work to a maximum of three days per week upon the return to the workplace following the COVID-19 pandemic.
The union argued this blanket rule violated the collective agreement by fettering the discretion of local managers to approve alternative work arrangements (AWAs) for up to four days of remote work, which had been the previously announced office standard.
The arbitrator found that while establishing an office standard is a valid exercise of management rights, the employer's memos effectively directed managers not to consider requests for AWAs in excess of the three-day remote work standard.
This constituted an improper fettering of the managers' obligation under the collective agreement to consider AWA requests in good faith.
The grievance was allowed, and the employer was ordered to advise managers to consider such requests in good faith, though the arbitrator declined to order the implementation of a four-day remote work standard.