The union filed two grievances on behalf of the grievor.
The first alleged the employer violated the collective agreement by failing to permanently assign her to a Call Centre Agent position after a temporary secondment.
The second alleged improper discrimination after a supervisor informed the grievor of a public complaint regarding her 'heavy Indian accent'.
At the conclusion of the union's case, the employer moved for a non-suit.
The Grievance Settlement Board granted the motion, finding no case to meet.
The collective agreement provision relied upon for the first grievance did not apply because the grievor had not initially filled the position through a posting.
Regarding the second grievance, the Board found no evidence of discriminatory conduct or employment disadvantage, as the accent was used merely as an identifier by the complainant.