Applicant remains in MIG, but insurer must pay incurred treatment plans due to defective denial notices.
The applicant sought statutory accident benefits following a motor vehicle accident.
The respondent denied several treatment plans for chiropractic services, arguing the applicant's injuries fell within the Minor Injury Guideline (MIG).
The Tribunal found the applicant did not meet her burden to prove chronic pain with functional impairment or a psychological injury warranting removal from the MIG.
However, because the respondent failed to provide compliant denial notices within the required 10-day period under section 38(8) of the Schedule, the Tribunal ordered the respondent to pay for the incurred treatment plans from the 11th day after submission until the date the defective notices were cured.
The applicant's claim for an award for unreasonable delay was dismissed.
OLATOntario Licence Appeal TribunalMay 15, 2026