The applicant sought various statutory accident benefits following a motor vehicle accident, including six treatment plans for physiotherapy, an orthopaedic assessment, an occupational therapy assessment, and a psychological assessment.
The Tribunal found that the insurer's denials complied with the medical reasons requirement under s. 38(8) of the Schedule.
On the merits, the Tribunal dismissed the claims for physiotherapy, finding that the applicant's pain was attributable to a somatic symptom disorder rather than a physical impairment, and physiotherapy was not a reasonable treatment for a psychological condition.
The occupational therapy assessment was also denied for lack of evidence linking it to attendant care needs.
However, the Tribunal granted the orthopaedic assessment, as it was reasonable for the applicant to investigate her pain prior to her psychological diagnosis, and the psychological assessment, as it was necessary and not duplicative.
Claims for an award were dismissed, but interest was awarded on the approved plans.