The applicant was injured in a motor vehicle accident and sought statutory accident benefits.
The respondent denied certain treatment plans, arguing the applicant's injuries fell within the Minor Injury Guideline (MIG).
The Tribunal found that the applicant suffered a concussion, removing her from the MIG, and approved a treatment plan for physiotherapy services.
However, a claim for an outstanding balance on chiropractic services was denied due to insufficient evidence.
The Tribunal also dismissed the applicant's claim for an award for unreasonable delay, finding the respondent reasonably relied on its medical assessor's reports, but granted interest on overdue benefits.
An adverse inference was drawn against the respondent for failing to provide reasons for redactions in adjuster log notes as previously ordered.