The applicant was injured in a motor vehicle accident and sought payment for four treatment plans for chiropractic and physiotherapy services under the Statutory Accident Benefits Schedule.
The respondent insurer denied the plans, arguing the applicant's physical injuries fell under the Minor Injury Guideline and relying on an insurer's examination report.
The Tribunal found that the applicant had been removed from the Minor Injury Guideline for psychological injuries, which did not preclude treatment for physical injuries.
Relying on clinical notes and records that consistently documented the applicant's ongoing neck, back, and shoulder pain, the Tribunal concluded all four treatment plans were reasonable and necessary.
The applicant was awarded the cost of the treatment plans plus interest.