The applicant, a condominium owner with muscular dystrophy, requested accommodation in the form of a wheelchair ramp at the front entrance of his unit.
The respondent condominium corporation agreed a ramp was appropriate but insisted the applicant bear the full cost and sign an agreement under s. 98 of the Condominium Act allocating all costs and liabilities to him.
The Tribunal found that the duty to accommodate under the Human Rights Code requires the condominium corporation to bear the costs of accommodation up to the point of undue hardship, which was not established here.
The Tribunal also found the respondent breached its procedural duty to accommodate by refusing to engage in substantive discussions for a year and imposing unreasonable preconditions.
The respondent was ordered to install the ramp, pay $12,000 in damages for injury to dignity, feelings, and self-respect, and develop a human rights policy.