Migrant worker provided reasonable explanation for late notice of accident benefits claim while navigating WSIB.
The applicant, a migrant worker from Jamaica, was injured in a motor vehicle accident while being transported to work.
He initially received WSIB benefits but later sought to claim statutory accident benefits from the motor vehicle insurer.
The insurer argued the applicant was precluded from proceeding to arbitration because he failed to provide notice within the time limit under section 32(1) of the Schedule.
The arbitrator found that the applicant, who was illiterate and unfamiliar with the Ontario accident benefits system, provided a reasonable explanation for the delay, as he was navigating the complex interaction between WSIB, tort, and accident benefits systems and seeking legal advice.
The applicant was permitted to proceed to arbitration.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesOct 26, 2017