The appellants appealed a decision by Tarion Warranty Corporation denying multiple claim items under the Ontario New Home Warranties Plan Act regarding their new home.
The appellants alleged various defects in workmanship and materials, including flooring, painting, drywall, a damaged garage door, and ventilation issues.
The Licence Appeal Tribunal found that the appellants failed to provide objective evidence of industry standards for most claims, relying instead on personal dissatisfaction.
However, the Tribunal found that the painted surface of an arched transom (claim item 10) and a damaged garage door panel (claim item 12) constituted breaches of warranty.
The Tribunal ordered Tarion to perform or arrange for the repair of these two items, while dismissing the remaining claims.