The complainant, a Health Care Manager at a detention centre, was discharged for cause following an investigation into numerous performance deficiencies, including medication errors, failure to secure methadone, and administrative backlog.
She argued the discharge was excessive due to a toxic work environment, understaffing, and lack of progressive discipline.
The Public Service Grievance Board dismissed the complaint, finding that while the employer shared some responsibility for the difficult working conditions, the complainant's serious and repeated failures in judgment, particularly regarding medication control and documentation, irreparably damaged the bond of trust necessary for her managerial role in a correctional setting.