The appellant appealed an order requiring it to file an accessibility report and pay a $2,000 administrative penalty under the Accessibility for Ontarians with Disabilities Act.
The appellant argued it was unaware of the requirement, operated an internet-based business, and had fewer than 20 employees.
The Tribunal found that while the appellant was required to file a report in 2012, the failure to do so was a minor administrative contravention, not a major one posing health or safety risks.
Furthermore, as this was the first reporting cycle, there was no contravention history.
The Tribunal varied the order, reducing the administrative penalty to $250.