The appellant employer appealed a decision granting the respondent employee post-retirement health and welfare benefits.
The employee had worked for the employer for nearly 32 years, transitioning from part-time to full-time.
The employer's HR department had informed the employee in writing that her part-time service would be commuted and she would qualify for benefits if she worked an additional three years, which she did.
Upon termination due to restructuring, the employer denied the benefits, claiming the HR information was an error.
The Court of Appeal upheld the application judge's finding that a binding contractual agreement had been reached between the parties entitling the employee to the benefits.
