The applicant sought statutory accident benefits, including income replacement benefits (IRBs) and medical benefits for physiotherapy, following a motor vehicle accident.
The Tribunal found that while the insurer failed to comply with the procedural timelines under section 36(4) of the Schedule, creating a period of statutory entitlement to IRBs, the quantum payable was nil because the applicant had returned to work and earned income that offset the benefit.
For the subsequent period, the applicant failed to prove a substantial inability to perform the essential tasks of her employment.
The claims for medical benefits were also dismissed as the applicant did not provide medical evidence to prove the treatments were reasonable and necessary, whereas the insurer's examination reports indicated only minor injuries.