The applicant was struck by a vehicle while assisting another motorist and notified his insurer six days later, reporting he was sore and had been taken to the hospital.
The insurer closed the file after resolving the property damage claim without providing an accident benefits application package.
Over a year later, the applicant submitted an application for benefits (OCF-1).
The insurer raised a preliminary issue that the claim was time-barred.
The Tribunal found that the applicant's initial report triggered the insurer's positive obligation under section 32(2) of the Schedule to provide the application forms.
Because the insurer failed to do so, the 30-day deadline to submit the OCF-1 was never triggered.
The Tribunal held the applicant had a reasonable explanation for the delay and was not barred from proceeding with his claim.