The applicant, a Black paralegal, was subjected to a racial slur by another member of the public while waiting for service at a City of Toronto courthouse.
He filed a human rights application alleging that the City and the Toronto Police Services Board (TPSB) discriminated against him by failing to respond appropriately to the incident and by subjecting him to adverse differential treatment.
The Tribunal found that the TPSB court officer responded reasonably to the incident and did not subject the applicant to greater scrutiny.
However, the Tribunal found that the City discriminated against the applicant when a staff member provided an inadequate response after being informed of the racial slur, leading the applicant to reasonably believe the City would take no action.
The City was ordered to pay $1,500 for injury to dignity, feelings, and self-respect, and to conduct human rights training for its staff.