The tenant appellants appealed an eviction order and a subsequent LTB order denying their request for a review.
The tenants had attended the LTB for their hearing but left during a lunch break because the elevators broke down, and they could not climb 18 flights of stairs due to a disability.
The LTB member dismissed their review request without a hearing, finding they should have telephoned the Board.
The Divisional Court allowed the appeal, holding that the LTB denied the tenants natural justice by failing to hold a review hearing to consider their evidence regarding their inability to participate.
The matter was remitted to the LTB for a review hearing.