The applicant was injured in a motor vehicle accident and sought various statutory accident benefits, including treatment plans for occupational therapy, chiropractic, massage, psychological services, assistive devices, and multiple assessments.
The respondent insurer denied the benefits based on Insurer's Examination reports.
The Licence Appeal Tribunal found that the applicant failed to prove on a balance of probabilities that the majority of the treatment plans and assistive devices were reasonable and necessary, often due to a lack of evidence justifying the prolonged nature of treatment or the specific costs exceeding the Professional Services Guideline.
The Tribunal also found that an MRI was reasonably available through OHIP.
However, the Tribunal granted entitlement to a functional cognitive assessment and a chronic pain assessment, finding sufficient grounds to warrant further investigation based on the applicant's consistent complaints and psychometric testing.
The claim for a special award under s. 10 of Reg. 664 was dismissed, as the insurer's reliance on its assessors was not unreasonable.