The applicant unit owner submitted a request for condominium records, specifically board meeting minutes.
The respondent condominium corporation failed to respond within the required 30 days and refused to provide the records, citing suspicions about the requester's identity and demanding proof of authorization.
The Tribunal found that the owner made the request and the corporation's failure to verify her identity in a timely manner constituted a refusal without reasonable excuse.
The Tribunal ordered the corporation to provide the records at no cost, pay a $1,000 penalty, and reimburse the applicant's $200 Tribunal filing fee.