The applicants filed a complaint against the society under s. 120(4) of the Child, Youth and Family Services Act, 2017, alleging the society failed to give them an opportunity to be heard and failed to provide written reasons regarding its decision to place their names on the Child Abuse Registry.
The Child and Family Services Review Board found that the society breached its obligations by denying the applicants the chance to attend or present information at the Child Abuse Review Team meeting.
Furthermore, the society failed to provide satisfactory reasons for its decision, offering only a form letter stating it was obligated to register them.
The Board ordered the society to provide detailed written reasons, internal policies, and an explanation for its procedural decisions within 30 days.