The applicant sought statutory accident benefits following a 2012 motor vehicle accident, including attendant care benefits and various medical and rehabilitation expenses.
The Tribunal found that the applicant's need for attendant care was caused by the accident, given her diagnoses of chronic pain, possible traumatic brain injury, and aggravated psychological conditions.
However, based on surveillance evidence and the applicant's pre-accident baseline, the Tribunal reduced the claimed attendant care for meal preparation from seven days a week to three days a week, and denied claims for bathroom and medication management assistance.
The Tribunal denied claims for optometric, hearing aid, and psychotherapy services because the applicant failed to submit treatment plans prior to incurring the expenses, as strictly required by s. 38(2) of the Schedule.
The claim for Whole Therapy expenses was allowed, as a treatment plan had been submitted and the insurer had previously approved mileage for the same treatment.
The claim for pelvic floor physiotherapy was denied for failing to establish causation.