The complainant union alleged that Eaton's and Cadillac Fairview committed unfair labour practices by interfering with its campaign to organize employees at the Toronto Eaton Centre.
The union challenged Eaton's no-solicitation and no-distribution rules, as well as Cadillac Fairview's refusal to allow non-employee organizers to distribute literature in the mall outside the store entrances.
The Board held that the Charter of Rights and Freedoms does not apply to private property disputes between citizens.
However, applying the Labour Relations Act, the Board found that Eaton's blanket prohibition on the distribution of union literature during non-working hours, and Cadillac Fairview's prohibition of non-employee organizers in areas where normal public contact was not interfered with, constituted unlawful interference with the employees' right to organize.
The Board ordered Eaton's to cease its blanket prohibition and Cadillac Fairview to permit restricted access.