The appellant, Reset Electronics Inc., appealed the dismissal of its action against Hydro One Networks Inc. for alleged negligent misrepresentation and negligent performance of service.
Reset claimed Hydro One's delays in processing incentive payments for energy-efficient products caused its business failure.
The Court of Appeal for Ontario upheld the trial judge's findings that Hydro One owed no duty of care to Reset, did not breach any duty if one existed, and did not cause Reset's alleged losses.
The court affirmed that no undertaking inviting reasonable reliance was established between the parties, and Hydro One's actions were based on legitimate safety concerns.
The appeal was dismissed, and leave to appeal costs was refused.