The applicants, a video game company and two of its employees, brought an urgent ex parte motion for a Norwich Pharmacal order against the respondent telecommunications provider.
The employees had been subjected to severe online harassment, doxxing, and racist threats by anonymous individuals using the respondent's services.
The court granted the order without notice to the respondent, finding that the respondent's policy of notifying customers about such requests could lead to further serious harm, including 'swatting'.
The court held that the test for a Norwich order was met, as the discovery was necessary to identify the wrongdoers for potential legal or police action.
