24 total
Appeal for travel compensation fund reimbursement dismissed as the claim was filed outside the strict statutory limitation period.
The applicant purchased return airline tickets to Pakistan from a travel agent.
While the applicant was abroad, the travel agent ceased operations without having purchased the return tickets.
The applicant had to purchase replacement tickets to return to Canada and subsequently filed a claim for compensation with the Travel Industry Council of Ontario (TICO).
TICO denied the claim because it was filed beyond the strict three-month limitation period set out in Ontario Regulation 26/05.
The Licence Appeal Tribunal dismissed the appeal, holding that neither TICO nor the Tribunal has the discretionary power to extend the legislated timelines, despite the unfairness to the applicant who was travelling during the limitation period.
Travel wholesaler registration revoked for repeated failure to maintain minimum working capital and file financial statements.
The Registrar of the Travel Industry Act, 2002 issued a Notice of Proposal to revoke the registration of the applicant travel wholesaler due to repeated failures to file financial statements on time and maintain minimum working capital.
The applicant appealed to the Licence Appeal Tribunal.
The Tribunal found that the applicant had operated at a loss for several years, failed to correct significant working capital deficiencies, and failed to comply with regulatory filing deadlines.
The Tribunal concluded that the applicant could not reasonably be expected to be financially responsible or carry on business in accordance with the law.
The appeal was dismissed and the Registrar was directed to carry out the proposal to revoke the registration.
Appeal of proposal to revoke travel agency registration resolved by consent order incorporating minutes of settlement.
The applicant travel agency appealed a Notice of Proposal to Revoke Registration issued by the Registrar under the Travel Industry Act, 2002, citing failures to maintain a trust account and minimum working capital.
At a pre-hearing conference, the parties reached a settlement and consented to an order disposing of the matter without a hearing.
The Licence Appeal Tribunal ordered the matter settled in accordance with the Minutes of Settlement, which required the applicant to submit monthly trust reconciliations, maintain minimum working capital, and file annual financial statements.
A travel agent who defrauded clients and her employer was sentenced to 90 days intermittent custody, probation, and full restitution.
The defendant pleaded guilty to six counts of contravening the Travel Industry Act, 2002 by acting as a travel agent without being registered.
Over a period from October 2009 to May 2010, the defendant engaged in a scheme involving unauthorized use of credit cards, misrepresentation of bookings, and diversion of client payments.
The scheme caused significant financial losses to multiple victims including a children's charity, a travel agency, and individual consumers.
The defendant was sentenced to 90 days in custody served intermittently on weekends, two years probation, and a free-standing restitution order totaling $173,832.23.
