Shaun Harvey

The Applicant filed a complaint with the Child and Family Services Review Board alleging the Society refused to proceed with her internal complaints and failed to give her an opportunity to be heard.

The complaints related to the Society's alleged failure to disclose a doctor's radiological findings and a worker's alleged suggestion that the father take a 'Caring Dads' course.

The Board found that the Society met its obligations regarding the medical records, as the Applicant and the Court were notified of the findings.

While the Society failed to proceed with the complaint regarding the parenting course, the Board dismissed the application entirely because there was no factual basis for the Applicant's concern, as the transcript showed the worker did not suggest the course.

The applicant mother filed a complaint against the respondent children's aid society under section 120(4) of the Child, Youth and Family Services Act, 2017, alleging a failure to provide reasons for decisions affecting her interests.

The dispute centered on the society's continued involvement with the family and a subsequent investigation after the applicant's child visited the hospital.

The Child and Family Services Review Board found that while the society provided adequate reasons for its earlier involvement, it failed to inform the applicant or provide reasons for contacting the child's paediatrician during an intake process in June 2021.

The Board ordered the society to provide a written explanation of its intake and investigation processes.