The complainant, an observant Jewish employee, alleged discrimination on the basis of creed because she was required to use vacation time, lieu time, or unpaid leave to observe Jewish holy days.
The employer rejected her proposal to make up the time by working overtime, arguing that not all employees had overtime available.
The Board of Inquiry found that while the employer's holiday schedule was secular and not directly discriminatory, it had an adverse effect on the complainant.
The Board held that the employer failed in its duty to accommodate, as it did not establish that the proposed accommodation would cause undue hardship.
However, no damages were awarded because the complainant suffered no monetary loss and bad faith was not established.