The applicant sought statutory accident benefits following a motor vehicle accident, claiming entitlement to four treatment plans for medical devices, a physiatry assessment, and massage and chiropractic treatments.
The respondent insurer denied the benefits based on insurer's examinations.
The Tribunal found that the applicant demonstrated the treatment plans were reasonable and necessary, supported by consistent medical evidence including MRI results showing a rotator cuff tear.
The Tribunal also found the insurer failed to provide sufficient medical reasons for denying the medical devices plan under s. 38(8) of the Schedule.
The applicant was awarded the treatment plans and interest, but the claim for an award under s. 10 of O. Reg. 664 was dismissed as the insurer's conduct amounted to a difference of medical opinion rather than unreasonable behaviour.