The applicant was injured in a rear-end motor vehicle accident and sought medical and rehabilitation benefits.
The respondent insurer denied several treatment plans, arguing the applicant's injuries fell within the Minor Injury Guideline (MIG) $3,500 limit.
The Licence Appeal Tribunal found that the applicant's pre-existing physical conditions, including chronic back pain and degenerative disc disease, prevented her from achieving maximal medical recovery within the MIG limits.
Consequently, the Tribunal approved four physiotherapy treatment plans as reasonable and necessary for ongoing pain relief.
However, the Tribunal dismissed claims for psychological services and a mental health assessment, finding that the applicant's psychological issues were primarily related to pre-existing workplace problems and that she had successfully returned to driving.
Interest was awarded on the overdue physiotherapy payments.