The applicant sought statutory accident benefits following a motor vehicle accident.
The insurer denied the claim, alleging the accident was staged and the applicant's employment was fabricated.
At the arbitration hearing, the insurer's key witness recanted his previous statements implicating the applicant.
Before the decision was issued, the insurer brought a motion to re-open the hearing under section 39 of the Dispute Resolution Practice Code to introduce new evidence from another witness.
The arbitrator dismissed the motion, finding that the insurer failed to exercise due diligence in discovering the evidence prior to the hearing and that the proposed hearsay evidence lacked sufficient credibility to affect the outcome.
The insurer was ordered to pay the applicant's expenses for the motion.