The applicants, the grandmother and aunt of a child, applied to the Child and Family Services Review Board requesting a review of the actions of the Children's Aid Society of Toronto.
They alleged the Society failed to listen to their concerns about the child's safety and failed to provide reasons for its decisions.
The Society argued the Board lacked jurisdiction because the applicants were not persons who sought or received services from the Society.
The Board agreed, finding that the applicants were fulfilling their duty to report child protection concerns, but were not seeking or receiving a service themselves.
The application was dismissed for lack of jurisdiction.