The complainant alleged that the union violated its duty of fair representation under section 68 of the Labour Relations Act by refusing to represent her at an arbitration hearing concerning a job promotion.
The union had decided to support the grievance of a more senior employee who was unsuccessful in the same job competition.
The Board dismissed the complaint, finding that the union is not required to represent both competing interests and did not act arbitrarily, discriminatorily, or in bad faith in choosing to support the senior employee's grievance.