The appellants filed a complaint alleging that Industry Canada failed to provide community economic development services in French of equal quality to those provided in English in the Huronia region.
The Commissioner of Official Languages found a breach of the Official Languages Act.
By the time the appellants applied for a court remedy under s. 77 of the Act, Industry Canada had taken corrective measures.
The Federal Court of Appeal held that while there was an initial breach, no remedy other than costs was appropriate because the remaining deficiencies related to program content rather than linguistic access, which fell outside Part IV of the Act.
The Supreme Court of Canada dismissed the appeal, agreeing that the remaining issues were beyond the scope of Part IV, though it clarified that substantive equality may sometimes require services with distinct content depending on the nature of the program.