The applicant was injured when she fell on a city bus that accelerated before she could sit down.
The bus did not collide with anything.
The respondent denied her claim for statutory accident benefits based on the 'no crash, no claim' exception in s. 268(1.1) of the Insurance Act.
The applicant argued that because she was attempting to use priority seating, she fell under the exemption for 'special transportation facilities for persons with disabilities' in s. 224(1).
The Licence Appeal Tribunal dismissed the application, finding that priority seating is not a special transportation facility and the applicant was not receiving a special service.
Therefore, the 'no crash, no claim' exception applied.