The applicant mother filed a complaint against the Catholic Children's Aid Society of Toronto under section 68.1 of the Child and Family Services Act.
She alleged that the Society failed to give her an opportunity to be heard and failed to provide reasons for decisions regarding three incidents involving the foster family and one incident involving alleged racist comments by a Society employee.
The Board found that the Society failed to properly communicate its follow-up actions to the applicant regarding two of the foster family incidents and the employee incident.
However, because the Society provided the necessary explanations to the applicant after she filed her complaint with the Board, the Board declined to make any orders.
