The appellant former landlord appealed a Landlord and Tenant Board decision ordering her to pay damages for a bad faith eviction, arguing she was denied natural justice.
The initial hearing proceeded in her absence after she was served by mail at the rental unit, despite the Board and the respondent knowing she lived in Florida for most of the year.
The Divisional Court held that proceeding with the hearing when the Board knew the appellant had no actual notice constituted a denial of natural justice.
The Board's decisions were set aside and the matter was remitted for a rehearing.