The Applicant sought costs and an award under s. 10 of O. Reg. 664 after the Insurer approved a treatment plan prior to the case conference.
The Applicant alleged the Insurer acted in bad faith and unreasonably delayed payment by refusing to pay a disbursement fee for medical records.
The Insurer also sought costs, arguing the Applicant's conduct was frivolous and vexatious.
The Tribunal dismissed both costs requests, finding neither party's conduct during the proceeding met the threshold under Rule 19.1.
The Tribunal also denied the Applicant's request for an award, concluding the Insurer acted reasonably in waiting for updated medical records before approving the treatment plan.