JH

The applicant filed an application with the Child and Family Services Review Board alleging that the respondent children's aid society failed to provide reasons for several decisions, including closing an investigation file, refusing to refer the children to the Office of the Children's Lawyer, not requiring supervised parenting time, and refusing to provide records.

The Board found that the respondent had provided reasons for the decisions it actually made, and that no decisions were made regarding the referral or records refusal.

The application was dismissed.

The applicants, who were being assessed as potential kinship caregivers for five children, filed a complaint with the respondent children's aid society after their approval was revoked.

The respondent refused to establish an Internal Complaints Review Panel, arguing the applicants had not sought or received services from them.

The Child and Family Services Review Board found that the kinship assessment and related interactions constituted a service under the Child, Youth and Family Services Act, 2017.

The Board ordered the respondent to establish an Internal Complaints Review Panel to address the applicants' complaint.