The appellant travel agency appealed a Notice of Proposal by the Registrar to revoke its registration under the Travel Industry Act, 2002.
The Registrar proposed revocation based on the appellant's failure to file financial statements, improper trust account disbursements, failure to maintain and provide business records, and failure to issue proper agency invoices.
The Licence Appeal Tribunal found that the appellant's designated manager had abdicated responsibility for the business to an employee who failed to comply with regulatory requirements and concealed correspondence from the Registrar.
The Tribunal concluded that the past conduct of the appellant's officers and directors afforded reasonable grounds for belief that the business would not be carried on in accordance with the law and with integrity and honesty.
The Tribunal ordered the Registrar to carry out the proposal to revoke the registration.
