Following the dismissal of a human rights complaint alleging discrimination in dental services on the basis of handicap (AIDS), the respondent sought costs under s. 40(6) of the Human Rights Code.
The Board of Inquiry found that the complainant acted in bad faith by being untruthful about central matters, including the respondent's offer to treat him at the end of the day.
While the Commission did not act in bad faith, it failed to adequately investigate the complaint or seek professional medical advice regarding treatment protocols.
The combination of the complainant's bad faith and the Commission's investigative failures caused undue hardship to the respondent.
Costs were awarded to the respondent on a solicitor-client basis, up to a maximum of $80,000.