The applicant, a person with disabilities, had used specialized transit services unconditionally for 8 years.
The respondent reviewed his eligibility and changed it to conditional, requiring him to use conventional transit for part of his trip accompanied by a personal care assistant at his own expense.
The applicant sought judicial review.
The Divisional Court found the decision unreasonable as it erected a barrier rather than removing one, contrary to the purpose of the Accessibility for Ontarians with Disabilities Act.
The decision was quashed and the applicant's unconditional eligibility was restored.