The applicant sought judicial review of decisions by Immigration, Refugees and Citizenship Canada (IRCC) cancelling his permanent residence application and denying his request for reconsideration.
The IRCC rejected the application because the applicant did not provide a diploma or degree as proof of his completed Canadian educational credential, even though he submitted a 'Certified Information' document from his university.
The Federal Court allowed the application, finding that the IRCC's online instructions were confusing and misled the applicant into believing his submitted document was sufficient.
The Court concluded that it would have been simple for IRCC to contact the applicant to request a copy of his diploma, given the circumstances, and referred the matter back for reconsideration.