Claims for physiotherapy and chronic pain assessment denied as applicant failed to prove they were reasonable and necessary.
The applicant sought statutory accident benefits following a motor vehicle accident, specifically claiming entitlement to a physiotherapy treatment plan for a vertigo assessment and a chronic pain assessment.
The respondent insurer denied the benefits.
The Tribunal found that the applicant failed to prove on a balance of probabilities that the proposed treatment plans were reasonable and necessary.
The evidence indicated that the applicant's vertigo symptoms were resolved or managed with medication, and the chronic pain diagnosis was not corroborated by the clinical notes and records of her treating physicians.
The Tribunal also dismissed the claims for an award for unreasonable delay and interest, finding the insurer's conduct was reasonable.
OLATOntario Licence Appeal TribunalApr 10, 2026