The applicant was injured in a motor vehicle accident and sought statutory accident benefits, which the respondent insurer denied on the basis that the injuries fell within the Minor Injury Guideline (MIG).
The applicant applied to the Licence Appeal Tribunal.
The Tribunal first allowed the applicant's late-filed submissions, finding significant prejudice if excluded.
On the substantive issues, the Tribunal found the applicant had established a psychological impairment (adjustment disorder and driving phobia) that warranted removal from the MIG.
The Tribunal approved treatment plans for a psychological assessment, psychological services, and a chronic pain assessment, finding them reasonable and necessary based on the applicant's ongoing complaints and supporting medical reports.
A treatment plan for physiotherapy was denied as it was inconsistent with the family doctor's clinical notes.
The Tribunal awarded interest on the overdue benefits but declined to order a special award or costs, finding no unreasonable conduct by either party.