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Appeal of retirement home licence refusal dismissed due to resident neglect and operator's lack of integrity.
The applicant appealed the Registrar's decision to refuse a licence to operate a retirement home.
The Registrar cited concerns including resident neglect, lack of required policies, untrained staff, and the owner's attempts to mislead inspectors and the regulator.
The Tribunal found that the applicant failed to demonstrate competence to operate the home responsibly and with honesty and integrity, as required by section 35 of the Retirement Homes Act.
The Tribunal affirmed the Registrar's decision to refuse the licence.
Appeal allowed; retirement home licence issued subject to agreed conditions following settlement between the parties.
The applicant appealed a Notice of Decision by the Registrar of the Retirement Homes Regulatory Authority refusing to issue a licence.
At the pre-hearing, the parties presented a settlement agreement wherein the Registrar agreed to issue the licence subject to specific conditions.
The Tribunal reviewed the agreement, confirmed the applicant's understanding and capacity to comply, and ordered the Registrar to issue the licence subject to the agreed conditions.
