The tenant appealed a Landlord and Tenant Board order terminating her tenancy for rent arrears.
The tenant argued the landlord was estopped from charging market rent due to a letter suggesting she pay a lower rent-geared-to-income amount while they attempted to convert her unit.
The Divisional Court dismissed the appeal, finding the estoppel issue was not raised before the Board, the letter was not a clear and unequivocal promise, and the Board reasonably interpreted its home statute regarding jurisdiction over rent subsidies and service of notices.