The applicant filed a case regarding odour, smoke, and vapour issues, which was closed due to inactivity for more than 30 days.
The applicant brought a motion to reopen the case, explaining that a family medical emergency prevented their participation.
The respondent opposed the motion, citing the applicant's lack of commitment to resolving the underlying issues.
The Tribunal granted the motion, finding the applicant's explanation reasonable and noting that reopening the case would not prejudice the respondent and would save the parties from having to start a new case.