The appellant travel retailer appealed a Notice of Proposal by the Registrar to revoke its registration under the Travel Industry Act, 2002.
The Registrar sought revocation based on the appellant's repeated failure to file required financial statements and Form 1s in a timely manner, and its failure to comply with previously imposed conditions of registration.
The Tribunal found that the Registrar established reasonable grounds to believe the appellant's past conduct and financial position were inconsistent with the Act, and that the appellant had breached its conditions.
However, noting the appellant's 19-year history without consumer complaints and its recent retention of new accountants, the Tribunal concluded that revocation was not necessary for consumer protection.
The Tribunal directed the Registrar not to carry out the proposal to revoke, and instead imposed strict conditions regarding future filings and webinar attendance.
