The appellant appealed a decision of the Social Benefits Tribunal upholding the cancellation of her Ontario Works benefits and an overpayment assessment of over $95,000.
The administrator had determined she was not living as a single person.
After the Tribunal denied her appeal and first reconsideration request, the appellant obtained her Ontario Works file and submitted new, highly material evidence in a second reconsideration request.
The Tribunal denied the second request using boilerplate reasons identical to the first denial.
The Divisional Court held that the Tribunal breached procedural fairness by failing to provide adequate reasons addressing the new evidence, which was material to the appellant's credibility and living situation.
The matter was remitted to the Tribunal for a de novo hearing.