Rafael Eskenazi

The appellant submitted a freedom of information request to the City of Toronto for records pertaining to the University Settlement Centre.

The City extended the time for responding to the request, citing the large number of records and the need to search multiple program areas.

The appellant appealed the time extension.

The adjudicator upheld the City's decision, finding that the request necessitated extensive searches by experienced staff and that meeting the original time limit would unreasonably interfere with the City's operations.

The requester appealed the City of Thunder Bay's deemed refusal to provide a decision on a freedom of information request for a garbage pick-up agreement and the City Manager's contract.

The City failed to issue a decision letter within the 30-day time limit, citing a work stoppage and resource restrictions.

The adjudicator found that the work stoppage did not relieve the City of its obligations under the Act, emphasizing the importance of timely access to information.

The City was ordered to issue a decision letter without recourse to a time extension.